Sometimes you need to have different treatment duration for different provider/ injector. On the other times, you need to change the treatment duration for a specific injector for a few events only. M...
How to View SchedulesFrom top menu : Go to Appo > Schedules.Select the Clinic and Branch you want to view.Click “Show Schedule”.The calendar will display all dates where events have been launched.H...
Treatments Structure OverviewThe system follows this hierarchy:ClinicContains multiple branchesBranchContains multiple treatment categoriesTreatment CategoryContains multiple treatmentsHow to Add a Tr...
There are 3 types of communications within the system:1. Text / SMSYou can send SMS from the following areas:Booking DetailsGo to Appt > Bookings.From the booking list, click the Magnifier iconConv...
Only clinic owners, clinic staffs, and injectors who are assigned to a phone number can receive incoming calls.How to give a phone number accessTo grant a Clinic Staff or VA access to a phone number:G...
This guide explains how to point your domain name to a new hosting provider by changing its nameservers. You do not need technical knowledge to follow these steps.Before You StartMake sure you have:Yo...
Under the settings menu, you can find these menu:ClinicsThis is the list of clinics that you have access to.Voice Mail TemplateWhen you need to change your clinic's voice mail, you need to go here.&nb...
When you need to call your patients, you can do it by clicking the phone icon on the top nav bar.You must select the clinic, then select phone number and select reason to call.Please make sure that yo...
From this menu we can communicate to our patients.Conversation This is where the conversation via sms and emails are recorded. Please click here to get the details about Conversation menu.Mailgun...
From this menu we can get the information about:Twilio error logThis is where you see the error logs from your communication channel using twilio (sms and calls).VA online statusThis menu will show yo...
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