Nameserver & DNS

This guide explains how to point your domain name to a new hosting provider by changing its nameservers. You do not need technical knowledge to follow these steps.

Before You Start

Make sure you have:

  1. Your domain registrar login (where you bought the domain, like GoDaddy, Namecheap, Google Domains, etc.)
  2. The nameserver addresses from PMC. They usually look like:
    ns-xxx.awsdns-xx.net
    ns-xxx.awsdns-xx.co.uk
    ns-xxx.awsdns-xx.com
    ns-xxx.awsdns-xx.org

If you don’t have these nameservers, ask the tech team setting up your website.

Step 1: Log in to Your Domain Provider

Go to the website where you purchased your domain.
Log in to your account.
Find a section called My Domains, Domain List, or Domain Manager.

Step 2: Select the Domain Name

Click on the domain name you want to update.
Look for DNS Settings, Nameservers, or Manage DNS.
Tip: If you see several options, you want the one that mentions nameservers, not individual DNS records.

Step 3: Change Nameservers

You will see one of these options:

  • “Use default nameservers”
  • “Use custom nameservers”

Select Custom Nameservers (or similar wording).
Remove the existing nameservers (if allowed).
Enter the new nameservers exactly as provided.
Example:

Nameserver 1: ns-xxx.awsdns-xx.net
Nameserver 2: ns-xxx.awsdns-xx.co.uk
Nameserver 3: ns-xxx.awsdns-xx.com
Nameserver 4: ns-xxx.awsdns-xx.org

Important:
Copy and paste if possible.
No spaces.
No extra dots at the end.

Step 4: Save Changes

Click Save, Apply, or Update.
You may be asked to confirm the change. Confirm it.
You’re done with the setup.

Step 5: Wait for Changes to Take Effect

Nameserver changes are not instant. It usually takes 1–24 hours. In some cases, up to 48 hours.
You can check the propagation status here: dnschecker.org .

During this time:
The website may load on some devices but not others.
Email may temporarily stop if email is tied to the old host.
This is normal.